Changes & Cancellations
TABLE OF CONTENTS Overview Why do cancellation fees and charges exist? Fees and charges Corporate bookings Group bookings Reasons for Abandoning a...
Tue, 4 Jul, 2023 at 10:53 AM
We understand that plans can change, so if clients need to cancel or amend their appointment, they can do so within 1-hour after placing their booking reque...
Mon, 13 Mar, 2023 at 5:35 PM
Yes, you can. However, as stated in the Software License Agreement, the service provider you find must be an approved provider on the Blys platform. ...
Thu, 5 May, 2022 at 9:38 AM
TABLE OF CONTENTS When can I request to update a booking? Which booking details can I change? How do I update the booking details? Pending direct book...
Mon, 1 May, 2023 at 11:17 AM
You may request updates to your confirmed bookings e.g updates to date and time via the Blys app or website. However, please note: Clients are not obli...
Wed, 2 Nov, 2022 at 9:42 AM
TABLE OF CONTENTS Offering an alternate date or time How will I know if the client accepted my request? Can I offer an alternate date and time for a...
Thu, 1 Dec, 2022 at 11:14 AM
While we completely understand that cancellations occur due to unexpected events and illness, we have cancellation fees in place for both clients and ...
Mon, 12 Jun, 2023 at 1:48 PM