Changes & Cancellations

What is the Blys cancellation and rescheduling policy for clients?
We understand that plans can change, so if clients need to cancel or amend their appointment, they can do so within 1-hour after placing their booking reque...
Fri, 11 Jun, 2021 at 11:53 PM
I've accepted a job but I can't make it anymore. What do I do?
As per our Software Licence Agreement, when you accept a booking request through our platform, you become contractually obliged to provide the service to th...
Sat, 12 Jun, 2021 at 2:23 PM
I can't make it to my confirmed booking anymore. Can I just find another therapist to do it for me?
Yes, you can. However, as stated in the License Agreement, the therapist / professional you find must be an approved Blys user. If you can’t make it...
Sat, 12 Jun, 2021 at 2:24 PM