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What is the process to join Blys?
How does Blys work for professionals?
How does the Blys Pro App work?
How It Works: Beauty / Cosmetology
What's included in standard massage service?
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Account & Profile
How do I view & update my professional account details?
What is my Blys Pro Dashboard login?
Can I ask clients to book me directly through Blys?
How can I promote my Blys profile to clients?
How do I upload my photo on the app and what are the guidelines?
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Ratings & Reviews
How does the rating system work?
What happens if a client leaves a bad rating or review?
Do you have any tips on offering a 5-star experience to my clients?
Completion and Rebooking Rate
How can I view my client ratings & reviews?
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Payments, Insurance & Tax
How do the payments work? How and when do I get paid?
How much money do I take home from each booking?
How do tiered accounts work?
Do I declare the money I make through Blys on my tax return?
How does the invoicing work? Do I create an invoice for the client?
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Trust & Safety
What safety procedures & advice does Blys have for providers?
What is Blys' dispute resolution process for professionals?
What is a practitioner code of conduct?
How do I report a client or make a complaint?
Providing treatment to children
Changes & Cancellations
Provider Cancellation (Abandonment) Policy
What is the Blys cancellation and rescheduling policy for clients?
I can't make it to my confirmed booking anymore. Can I just find another therapist to do it for me?
Can I modify / update a booking?
The client hasn't responded to my booking update request. What should I do?
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Health Fund Rebates
How does a massage therapist get a health fund provider number?
What types of massage are covered by health funds?
What are Health Funds?
What needs to be on the receipt provided to the client?
What should you do if you treat clients while still waiting to receive your provider number?
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I have the app but I'm not receiving booking notifications, or I think they are delayed.
I can't go Online in my Blys Pro app
Why am I receiving jobs from another location or city?
Why am I receiving alerts for services that I don't provide?
How do I update my pro app to the latest version?
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