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Practitioners
Getting started
53
What is the process to join Blys?
How does Blys work for professionals?
How does the Blys Pro App work?
How It Works: Beauty Services
What's included in standard massage service?
View all 53
Account & Profile
17
How do I view & update my professional account details?
Where can I find Blys Pro login for my professional account?
Can I ask clients to book me directly through Blys?
Are there tools that I can use to market my profile through Blys?
How do I upload my photo on the app and what are the guidelines?
View all 17
Ratings & Reviews
6
How does the rating system work?
What happens if a client leaves a bad rating or review?
Do you have any tips on offering a 5-star experience to my clients?
Reliability and Rebooking Rate
How can I view my client ratings & reviews?
View all 6
Payments, Insurance & Tax
16
How do the payments work? How and when do I get paid?
How much money do I take home from each booking?
How do tiered accounts work?
Do I declare the money I make through Blys on my tax return?
How does the invoicing work? Do I create an invoice for the client?
View all 16
Trust & Safety
6
Provider Coronavirus Policy
What safety procedures & advice does Blys have for providers?
What is Blys' dispute resolution process for professionals?
What is a practitioner code of conduct?
How do I report a client or make a complaint?
View all 6
Changes & Cancellations
2
Provider Abandonment Policy
I can't make it to my confirmed booking anymore. Can I just find another therapist to do it for me?
Health Fund Rebates
7
How does a massage therapist get a health fund provider number?
What types of massage are covered by health funds?
What are Health Funds?
What needs to be on the receipt provided to the client?
What should you do if you treat clients while still waiting to receive your provider number?
View all 7
Technical Support
7
I have the app but I'm not receiving any booking notifications. Am I doing something wrong?
I can't go Online in my Blys Pro app
Why am I receiving jobs from another location or city?
Why am I receiving alerts for services that I don't provide?
How do I update my app to the latest version?
View all 7