Blys

Getting started 55

• What is the process to join Blys?
• How does Blys work for professionals?
• How does the Blys Pro App work?
• How It Works: Beauty / Cosmetology
• What's included in standard massage service?

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Account & Profile 18

• How do I view & update my professional account details?
• What is my Blys Pro Dashboard login?
• Can I ask clients to book me directly through Blys?
• How can I promote my Blys profile to clients?
• How do I upload my photo on the app and what are the guidelines?

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Ratings & Reviews 6

• How does the rating system work?
• What happens if a client leaves a bad rating or review?
• Do you have any tips on offering a 5-star experience to my clients?
• Completion and Rebooking Rate
• How can I view my client ratings & reviews?

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Payments, Insurance & Tax 17

• How do the payments work? How and when do I get paid?
• How much money do I take home from each booking?
• How do tiered accounts work?
• Do I declare the money I make through Blys on my tax return?
• How does the invoicing work? Do I create an invoice for the client?

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Trust & Safety 5

• What safety procedures & advice does Blys have for providers?
• What is Blys' dispute resolution process for professionals?
• What is a practitioner code of conduct?
• How do I report a client or make a complaint?
• Providing treatment to children

Changes & Cancellations 7

• Provider Cancellation (Abandonment) Policy
• What is the Blys cancellation and rescheduling policy for clients?
• I can't make it to my confirmed booking anymore. Can I just find another therapist to do it for me?
• Can I modify / update a booking?
• The client hasn't responded to my booking update request. What should I do?

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Health Fund Rebates 7

• How does a massage therapist get a health fund provider number?
• What types of massage are covered by health funds?
• What are Health Funds?
• What needs to be on the receipt provided to the client?
• What should you do if you treat clients while still waiting to receive your provider number?

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Technical Support 7

• I have the app but I'm not receiving booking notifications, or I think they are delayed.
• I can't go Online in my Blys Pro app
• Why am I receiving jobs from another location or city?
• Why am I receiving alerts for services that I don't provide?
• How do I update my pro app to the latest version?

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