You can track the progress of your booking via the web and mobile app.

 

Please note that you will also receive a notification via email once your booking is confirmed, for bookings created via web or via the app. 



Via app


  • After placing your booking on the app, the status will be 'Pending'. It means that we are checking the availability of practitioners within your area.





  • Soon as your booking has been accepted, the status will be updated to 'Confirmed'.
  • You will also receive a push notification about your booking. Please make sure that your notifications are set to "on".




  • Once the therapist is already on their way for your appointment, you will receive another notification.
  • You also have the option to call or send a message to your therapist in case that you have additional instructions that you wanted to share with them.







Via web


If the booking is created via phone call or website, you will receive an SMS notification soon as your booking has been confirmed. Please make sure that you have entered your correct mobile number.


Alternatively, you can also see the status of your booking when you logged in to your web account.