You can track the progress of your booking via the web and mobile app.
Please note that you will also receive a notification via email once your booking is confirmed, for bookings created via web or via the app.
- After placing your booking on the app, the status will be 'Pending'. It means that we are checking the availability of practitioners within your area.
- Soon as your booking has been accepted, the status will be updated to 'Confirmed'.
- You will also receive a push notification about your booking. Please make sure that your notifications are set to "on".
- Once the therapist is already on their way for your appointment, you will receive another notification.
- You also have the option to call or send a message to your therapist in case that you have additional instructions that you wanted to share with them.