After Booking

How would I know if my booking is confirmed?
You will also receive an email notification as soon as your booking is confirmed, for bookings created via web or via the app. Via app If you booked...
Mon, 11 Apr, 2022 at 5:20 PM
I just made a booking. How do I know which service provider is coming?
Once your service provider is confirmed, you’ll be able to see the profile of your service provider from your account on our website or mobile app, under th...
Mon, 25 Apr, 2022 at 5:04 PM
How do I track the progress of my booking?
TABLE OF CONTENTS Tracking the progress Via app Via web Understanding the status of your booking Pending  Confirmed Declined Completed Cancel...
Wed, 14 Jun, 2023 at 11:04 AM
What should I wear during the massage?
Whatever makes you comfortable – you determine your own level of comfort when disrobing, but typically you’ll undress up to your underwear. As part of B...
Sun, 27 Jun, 2021 at 10:27 PM
Is it ok for me to ask my massage therapist to go firmer or softer during my massage?
Certainly. All therapists are trained to check with you the level of pressure applied at the beginning of each massage – to ensure you’re comfortable wi...
Wed, 23 Mar, 2022 at 4:09 PM
I am loving my massage! Can I extend the session?
Yep, you can. Requests to extend treatments is very common (it’s a great compliment to therapists by the way!) – especially for 60min massages. If y...
Thu, 9 Sep, 2021 at 4:50 PM
How do I prepare for my hair & makeup appointment?
If you've booked a hair service If you've booked a makeup service If you've booked a hair and makeup package If you've booked...
Fri, 16 Sep, 2022 at 4:08 PM
What products / tools will my hair & makeup provider use?
Each hair & makeup provider has their own professional kit, unique to them. To find out what products and tools your hair & makeup provider will use...
Fri, 16 Sep, 2022 at 3:57 PM
My service provider hasn't accepted my updated booking request. What should I do?
You may request updates to confirmed bookings e.g updates to date, time or location with your service provider via the Blys app or website. However, please ...
Thu, 23 Feb, 2023 at 3:29 PM
How to manage alternate booking dates or times offers from providers?
TABLE OF CONTENTS How do I view my offers for alternate booking dates or times? How do I accept a provider's offer? Do I have to accept a provide...
Thu, 1 Dec, 2022 at 5:34 PM