After You Booked

I just made a booking. How do I know which therapist is coming?
Once your therapist is confirmed, you’ll be able to see the profile of your practitioner from your account on our website or mobile app, u...
Fri, 13 Aug, 2021 at 11:16 AM
What should I wear during the massage?
Whatever makes you comfortable – you determine your own level of comfort when disrobing, but typically you’ll undress up to your underwear. As part of B...
Sun, 27 Jun, 2021 at 10:27 PM
Is it ok for me to ask my massage therapist to go firmer or softer during my massage?
Certainly. All therapists are trained to check with you the level of pressure applied at the beginning of each massage – to ensure you’re comfortable wi...
Sun, 27 Jun, 2021 at 10:28 PM
I am loving my massage! Can I extend the session?
Yep, you can. Requests to extend treatments is very common (it’s a great compliment to therapists by the way!) – especially for 60min massages. If y...
Thu, 9 Sep, 2021 at 4:50 PM
How would I know if my booking is confirmed?
Via app If you booked via the app, you will receive a "Push Notification". We highly suggest having these turned ON in the notification set...
Mon, 27 Sep, 2021 at 3:03 PM
How do I track the progress of my booking?
You can track the progress of your booking via the web and mobile app. Please note though that you will receive a notification via SMS about your booking...
Fri, 13 Aug, 2021 at 11:38 AM
How do I prepare for my hair & makeup appointment?
If you've booked a hair service: You will need to wash your hair with shampoo and conditioner just before your appointment so that your hair is sti...
Fri, 22 Oct, 2021 at 3:27 PM
What products / tools will my hair & makeup provider use?
Each hair & makeup provider has their own professional kit, unique to them. To find out what products and tools your hair & makeup provider will use...
Fri, 22 Oct, 2021 at 3:27 PM