Technical Support

I have the app but I'm not receiving any booking notifications. Am I doing something wrong?
This would require some analysis and troubleshooting, but here are a couple of scenarios as you why you not be receiving job notifications. If you th...
Sat, 12 Jun, 2021 at 2:37 PM
I can't go Online in my Blys Pro app
This is likely to happen if you haven't given permissions to the Blys Pro app to access your location and send you notifications. Please change your...
Wed, 28 Jul, 2021 at 10:34 AM
Why am I receiving jobs from another location or city?
There may be 2 reasons for this: 1) The app doesn't have your current location The Blys Therapist app remembers the last location where you ope...
Sat, 12 Jun, 2021 at 2:38 PM
Why am I receiving alerts for services that I don't provide?
Please check your "Services" in your account to ensure you have the relevant services / modalities selected. Here's more information on H...
Sat, 12 Jun, 2021 at 2:39 PM
How do I update my app to the latest version?
Here's how to update your Blys app automatically: Android 1. Open the Google Play Store app .  2. Tap Menu   My apps & games...
Sat, 12 Jun, 2021 at 2:41 PM
How to Install / Uninstall the Blys Pro app for practitioners
Installing the app  Uninstalling the app
Sat, 12 Jun, 2021 at 2:42 PM
How do I know which version of the Blys Pro app I have?
You can find your app version from here: In your Blys Pro app, go to Account > Help, and then find the version number at the bottom of the page: ...
Sat, 12 Jun, 2021 at 2:43 PM