Ratings & Reviews

How does the rating system work?
To maintain the highest level of integrity and quality in our community, we have a 2-way rating & review system where clients and professionals rate &am...
Thu, 31 Mar, 2022 at 1:52 PM
What happens if a client leaves a bad rating or review?
TABLE OF CONTENTS Our approach How does my reputation affect my business? Can I/ you remove a review? Our approach In the unlikely event th...
Mon, 20 Feb, 2023 at 2:46 PM
Do you have any tips on offering a 5-star experience to my clients?
Based on feedback we received from thousands of regular customers and top-rated professionals, we’ve put together a list of pro-tips and a couple of vide...
Sat, 12 Jun, 2021 at 2:09 PM
Completion and Rebooking Rate
We've added these two new ratings to help you track your performance on Blys. The Completion rate and Rebooking rate are calculated based on the ...
Tue, 13 Jun, 2023 at 12:58 PM
How can I view my client ratings & reviews?
Here you'll find the step-by-step instructions on how to view your client's ratings & reviews. Website Log on to our website usin...
Mon, 4 Apr, 2022 at 12:00 PM
Will my completion rate be affected if I abandon a job for more than 24 hours?
Yes.  This doesn't apply to couples jobs where the 2nd therapist hasn't been confirmed yet. Another exception would be if the abandonment fe...
Mon, 29 Aug, 2022 at 4:19 PM