Trust & Safety

Provider Coronavirus Policy
Creating a safe community for providers and clients to deliver and enjoy self-care services on the Blys platform is our highest priority. To protect our com...
Thu, 31 Mar, 2022 at 3:53 PM
What safety procedures & advice does Blys have for providers?
If you ever feel unsafe before, during, or after an appointment, or think the client location is not safe for you to provide your service when you arrive, y...
Fri, 18 Mar, 2022 at 1:43 PM
What is Blys' dispute resolution process for professionals?
Despite having the best intentions, sometimes things don't go to plan and disputes between clients and professionals may arise. As an online market...
Thu, 31 Mar, 2022 at 3:49 PM
What is a practitioner code of conduct?
The Practitioner Code of Conduct provides the expectations around professional conduct and behaviour expected from all providers of health services, includi...
Thu, 31 Mar, 2022 at 3:51 PM
How do I report a client or make a complaint?
Complaints and other feedback provide Blys with the opportunity to improve our services and offer a safer and better experience for all members of our commu...
Fri, 18 Mar, 2022 at 1:44 PM
What are the requirements for massages for children?
Prior to accepting the booking: Ensure you checked the client requirements provided in booking details and instructions - and only accept if you can compl...
Fri, 22 Apr, 2022 at 5:19 PM