Getting started

How do I contact Blys?
Here are our contact details: 1300 420 188; to speak with someone from our Customer Service Team hello@getblys.com.au; for email enquiries payments...
Sat, 12 Jun, 2021 at 1:12 PM
How about private health funds? I don't provide rebates, is that a problem?
No, it’s completely fine if you’re not registered as a provider for health funds. You can still accept bookings through Blys platform as long as the booking...
Sat, 12 Jun, 2021 at 12:30 AM
I've accepted & completed a job that required health fund rebate, but I don't have it. What happens?
As per our terms (see Software License Agreement), once you accept a booking, you’re contractually bound to the client to provide the service as specified b...
Sat, 12 Jun, 2021 at 12:31 AM
I have a friend who might be interested in joining Blys as a professional. What shall I do?
If you have a friend who is a qualified wellness professional that might be interested in earning extra and working flexible hours, ask them to Sign up as a...
Mon, 20 Sep, 2021 at 11:43 AM
What should I do if I didn't want to receive booking requests from a specific client?
You can now "Block" individual clients in the Blys Pro App and if you don't want to receive booking requests from - for whatever reason. ...
Mon, 20 Sep, 2021 at 12:30 PM
Do you arrange parking for us?
Travel (including parking) is up to the therapist. However, sometimes some clients (especially corporate customers) offer to cover the parking cost for t...
Sat, 12 Jun, 2021 at 12:34 AM
What location setting does my phone need to have for the Blys Pro App?
Blys Pro app requires you to know your current location to be able to send you jobs in your local area. For best performance and most accurate results, ...
Sat, 12 Jun, 2021 at 12:38 AM
Can I accept a booking from a different location?
Yes. Just please make sure that you have all the equipment you need. Also, if you’re changing locations for a long period of time (e.g. moving betwee...
Sat, 12 Jun, 2021 at 12:00 AM
Do I get penalised for not accepting a job request?
No, absolutely not. The beauty of Blys is that you work on your own schedule - and only accept jobs that you want to do. You can simply "Decline&qu...
Sat, 12 Jun, 2021 at 12:54 PM
Tips for professionals to keep yourself and your clients safe at work during an outbreak
Please check out our blog here: Tips For Massage Therapists To Keep Yourself And Your Clients Safe At Work During An Outbreak 
Sat, 12 Jun, 2021 at 12:29 PM