Getting started

What to do if I'm running a little late to my appointment?
Punctuality is extremely important for clients as often they're on a tight schedule. Based on thousands of reviews we received to date, "being on ...
Tue, 17 Sep, 2019 at 3:43 PM
What if the client wants to rebook me?
If a client wants to have you as his/her preferred therapist for his/her next booking, that is great news! It’s an acknowledgement of the level of service y...
Thu, 30 Aug, 2018 at 1:41 PM
The client asked me to book me privately. What do I do?
Simply advise them that all bookings must go through Blys. Clients can rebook you through our website and mobile app easily with a simple tap by selecting t...
Tue, 17 Sep, 2019 at 5:07 PM
The client is late. What do I do?
This happens very rarely – but if/when it does, here are some tips; Wait until the client arrives and start then, Let the client know that you may still ...
Tue, 17 Sep, 2019 at 5:10 PM
How can I apply for a Police Check?
You can get your National Police Checks (new or renewals) at a discounted rate of $39.50 (as opposed to $49.50) - thanks to an exclusive partnership between...
Mon, 4 Mar, 2019 at 3:10 PM
Does Blys offer other benefits like discounts to therapists?
Yes! As a valuable member of our therapist , you get access to exclusive offers from our partner companies. These offers and benefits can be found on Bly...
Wed, 13 May, 2020 at 3:37 PM
I forgot to tap the action button in the app ("On way", or "Complete"). What to do?
Simply do it as soon as you remember – or contact us if you’re unsure. Action buttons are important part of the Blys experience. Our system relies on th...
Wed, 4 Jul, 2018 at 5:32 PM
Can I ask the client to carry my equipment?
We understand carrying your equipment around can be exhausting, however, please note that the standard service clients pay for includes travel and for you t...
Sat, 6 Jun, 2020 at 2:46 PM
Can I invite my own private clients to Blys?
Certainly. Some therapists find our system for payment, booking and client management much simpler than other alternatives or their own tools – and ther...
Tue, 19 May, 2020 at 9:48 PM
What makes pregnancy massage different to regular massage?
Pregnancy massage is for women who are more than 12 weeks pregnant (first trimester) and is usually performed while the client is lying on their sides. ...
Tue, 17 Sep, 2019 at 3:50 PM