Getting started

Do I need to provide my own client intake / consent form?
We highly recommend that you keep your own client forms and notes about each client. Your insurance company or health fund may require that form if a cl...
Fri, 11 Jun, 2021 at 11:30 PM
How does the booking start time work?
The times you see in the app always indicate the earliest & the latest start times. (e.g. you can arrive at client location anytime in between) Wedn...
Fri, 11 Jun, 2021 at 11:32 PM
Do you recommend using sheets or towels for the massage?
We’ve got a lot of feedback from clients, and they prefer when the practitioners use sheets.  Benefits of sheets vs towels: Draping is Easier - Becau...
Fri, 11 Jun, 2021 at 11:54 PM
What kind of oil should I be using for the massage?
We recommend using any oil with a natural base that you wish. However, if you do choose to use sweet almond oil or a blend with essential oils just be s...
Sat, 12 Jun, 2021 at 1:02 PM
Where can I find relaxing music?
Music makes the massage experience more enjoyable and relaxing, so we ask our therapists to have music during every massage. There are several ways to d...
Fri, 11 Jun, 2021 at 11:41 PM
How do I contact the client? When's the best time to contact the client?
Our system sends automated notifications (email, in-app push notification, or text message) to clients when; they first place their booking request onlin...
Fri, 11 Jun, 2021 at 11:44 PM
How do I download the Blys Pro App for Practitioners?
The Blys Pro App can be downloaded from the links below. Blys Pro for Practitioners in iPhone Bys Pro Practitioners in Android
Mon, 20 Sep, 2021 at 11:19 AM
Am I responsible for providing and maintaining my own equipment?
Yes. As the owner of your own business / sole-trader practice, you are responsible for providing and maintaining all of your own equipment required for ...
Thu, 9 Sep, 2021 at 4:58 PM
Shall I proactively try to upsell to the client when I'm with the client?
The vast majority of feedback we receive from clients is that they DO NOT like pushy practitioners who ask clients to upgrade or extend or rebook. Blys ...
Fri, 11 Jun, 2021 at 11:56 PM
What if the client wants to extend the session?
It’s a common occurrence for our clients to ask practitioners to add an extra 30min at the end of their treatment. (We can’t blame them, they’re getting ...
Mon, 20 Sep, 2021 at 11:28 AM