We understand that you might feel a bit hesitant about adding your card details. Through Braintree (the company that handles our online payments), we can guarantee you the safety and security of our online transactions.


Please know that we don’t charge your card and you don’t incur any fees for unconfirmed booking requests. (What is Blys cancellation and rescheduling policy?)


In the event that the practitioner who accepted your booking didn't show up or cancelled your booking, our platform automatically checks the availability of the nearby practitioners within the area however, should you wish not to proceed, a refund will be processed to your account.