In a situation like this, we kindly ask you to please keep safe of the item and reach out to our Customer Support Team. We will reach out to your service provider to arrange for it to be picked up as soon as possible at your most convenient time.


You may call our team at the numbers listed below, send a chat from our website, or an email to hello@getblys.com advising the best date/time that the service provider can pick up the item.  


Australia and New Zealand

+61 483 922 668

United States+1 314 876 8255
United Kingdom+44 128 257 0052