Should you wish to cancel your booking, you may do so either from the mobile app or web app but before you proceed with the cancellation, you might incur a fee subject to Blys cancellation and rescheduling policy.
Via App
- Log in with your username & password
- Go to the 'Upcoming' page on your app
- Tap your booking
- Tap on 'View or Edit order'
- Tap on 'Cancel Booking'
- Indicate your reason for cancelling but it's optional
- Tap on 'Submit' to confirm cancellation
Via Web
- Log in with your username & password
- Go to "Bookings" --> "Upcoming"
- Select the booking that you'd like to cancel.
- Click "Cancel Booking".
- Select "Confirm"
- Your cancelled and completed bookings will reflect on the "Past Bookings" page.
