Bookings can be cancelled from the Blys mobile app - available on iPhone or Android.
If you made your booking on the website, you'll need to download the Blys mobile app and log in to your account to cancel your booking.
How to cancel your booking:
- Get the Blys mobile app
- Log in with your username & password
- Go to the 'Upcoming' page on your app
- Tap your booking
- Tap on 'View or Edit order'
- Tap on 'Cancel Booking'
- Indicate your reason for cancelling but it's optional
- Tap on 'Submit' to confirm cancellation
- Be sure to check the cancellation fee before you confirm. Here's our Blys cancellation and rescheduling policy.
If you need help, feel free to contact our customer support team on 1300 420 188 or hello@getblys.com.au.