Bookings are made in a few simple steps online on our website or Blys mobile app using your Apple or Android devices where you can customise your treatment and pay securely for your session.


Once the booking is confirmed (accepted by therapists), payment will be automatically processed. Your card/ account is not charged until your booking is confirmed. We only put an authorisation request for the total amount on your card, just to make sure you have sufficient funds for your booking. If for whatever reason you end up cancelling, those funds would just be released immediately without leaving your bank.



Book via the Web


Link: https://getblys.com.au/


1. Bookings can be made either by clicking on "Book Now" or "Book A Session". If you have Blys account already, you can also click the icon on the top corner to log in to your account. 




2. Select the options on what Service Type (massage, physio, yoga etc.), Session Type (singles 1 therapist, couples 1 therapist back to back, couples 2 therapists), Massage Type (Swedish, Remedial, etc) you like to book, the Length of the session, and the preferred gender of the practitioner. Once done click continue


To know the rates of the services, you may find them by clicking on the link below. 




3. Fill in the details with your First and Last name, Mobile Number, Email address, Your gender, if the booking is for You or Someone else, Notes for your therapists, and Covid verification questions


Please Note: 

  • When entering the mobile number, select the country code 1st (for Australia it's +61). Then remove the zero at the front, and start with the rest of the number. Example. (+61) 400 000 000.


  • When you select the booking is for Someone else, you will be asked to fill in the details of the person who will receive the service.


  • On the Notes for your therapists, you may indicate here pieces of information you wish to relay to the practitioner. This can be from filing a rebate to your health fund (indicate who the health fund provider is), health concerns, sensitivity to oil, any particular requests, etc. 


  • When you click continue and If you have an existing account, you will be asked to log in to continue. Your email is the username, enter the password and click log in. 



4. Enter the address where the massage will be done. 


  • For clients that have no existing accounts, select the Location Type, fill in the details of the address, select options on Parking, and Stairs (if have one). For any instructions about the address, indicate this on the Location Notes



  • For clients that have existing accounts, the address is already pre-selected. If the address will be different, click the "Add new location" or edit the existing and click continue.



5. Select the date and the window time between the earliest and latest time you prefer the session to start and click continue




6. Select the Payment options it can be either be via Credit Card/Debit Card, PayPal, or Afterpay. If you have a voucher, enter the voucher code on the Have a coupon? and click Apply


  • If you wish to edit details of the booking, click the Change on the options on the Booking summary.


  • Kindly read the cancellation policy and if you agree, click the Request to Book. 



  • A summary of your booking will be sent to you via email. For clients who booked the first time, a temporary password to the account will be sent separately via email.






Book via the App


When booking via the app is almost the same as booking on the web with some small differences. 



1. When opening the app, new clients can book by clicking on the Book your session button. Existing clients can click Log in so they can book to their account.




For New clients who clicked Book your session.


2. Select the options on what Service Type (massage, physio, yoga etc.), Session Type (singles 1 therapist, couples 1 therapist back to back, couples 2 therapists), Type (Swedish, Remedial, etc) you like to book, the Length (per person) of the session, and the preferred gender of the practitioner. Once done click continue


To know the rates of the services, you may find them by clicking on the link below. 





3. Fill in the details with your First and Last name, Mobile Number, Email address, Your gender, if the booking is for You or Someone else.


Please Note: 

  • When entering the mobile number, select the country code 1st (for Australia it's +61). Then remove the zero at the front, and start with the rest of the number. Example. (+61) 400 000 000.


  • When you select the booking is for Someone else, you will be asked to fill in the details of the person who will receive the service. 


  • When you click continue and If you have an existing account, you will be asked to log in to continue. Your email is the username, enter the password and click log in.




4. Enter the address where the massage will be done. 


  • For clients that have no existing accounts, select the Location Type, fill in the details of the address, select options on Parking, and Stairs (if have one). For any instructions about the address, indicate this on the Location Notes.





5. Select the date and the window time between the earliest and latest time you prefer the session to start and click continue. 




6. If you wish to edit details of the booking, click the Change on the details of the booking you wish to change. Add Notes for your therapists, and Covid verification questions. 


Please Note: 

  • On the Notes for therapists, you may indicate here pieces of information you wish to relay to the practitioner. This can be from filing a rebate to your health fund (indicate who the health fund provider is), health concerns, sensitivity to oil, any particular requests, etc.


  • Scroll up to select the payment options. 


  • Select the Payment options it can be either be via Credit Card/Debit CardPayPal, or Afterpay. If you have a voucher, enter the voucher code on the Have a coupon? and click Apply.


  • Once you selected the payment options and provided the needed information, click Save & apply.


  • Once everything is good and agreed to our cancellation policy, click Request to book. 






For Existing clients who logged on to the account. 


  • To create a booking, simply click New booking. 



  • Clients will then be routed to the page of the previous booking and can edit the details by clicking the Change option. The Note for therapist can be updated as well.


  • Payment options can also be updated as well by clicking the Add a payment method or adding a voucher on the Have a coupon box. 


  • Once everything is good and agreed to the cancellation policy, click Request to book.



  • A summary of the booking will be sent via email. For clients who booked the first time, a temporary password to the account will be sent separately via email.







How to rebook a therapist


If you're looking to rebook one of your previous therapists, you can rebook them easily via the Blys mobile app or website. Here's how that works: How to rebook a therapist



How to book through Blys Customer Service


If you’re having difficulty booking online, you can call our team on 1300 420 188 or email hello@getblys.com.au and we’d be happy to take your booking manually - however please note that due to the popularity of our service, there may be delays with manual / over-the-phone bookings so we strongly recommend you to book online or via the Blys mobile app to avoid delays.


Please also note that for all manual/ phone bookings, payment must be made within 1-hour of the booking confirmation to avoid cancellation.



How to make a Corporate booking (e.g. for your office, event or aged care)


If you’d like to make a booking for your office, event or any other corporate booking enquiries, please simply email our team at hello@getblys.com.au for a free & tailored quote.