Once the booking is confirmed (accepted by therapists), payment will be automatically processed. Your card/ account is not charged until your booking is confirmed. We only put an authorisation request for the total amount on your card, just to make sure you have sufficient funds for your booking. If for whatever reason you end up cancelling, those funds would just be released immediately without leaving your bank.
How to rebook a therapist
If you're looking to rebook one of your previous therapists, you can rebook them easily via the Blys mobile app or website. Here's how that works: How to rebook a therapist
How to book through Blys Customer Service
If you’re having difficulty booking online, you can call our team on 1300 420 188 or email firstname.lastname@example.org and we’d be happy to take your booking manually - however please note that due to the popularity of our service, there may be delays with manual / over-the-phone bookings so we strongly recommend you to book online or via the Blys mobile app to avoid delays.
Please also note that for all manual/ phone bookings, payment must be made within 1-hour of the booking confirmation to avoid cancellation.
How to make a Corporate booking (e.g. for your office, event or aged care)
If you’d like to make a booking for your office, event or any other corporate booking enquiries, please simply email our team at email@example.com for a free & tailored quote.