We’re are extremely diligent about our selection & vetting process, as well as the professionals we accept to join Blys.

Our vetting process consists of;

  • Checks on documentation;
    • Qualification (Cert IV or Diploma in relevant modality)
    • Public Liability Insurance
    • National Police Check
  • Initial phone-screening,
  • Follow-up session where do an assessment on;
    • Equipment
    • Professionalism
    • Technique

We interview each therapist and make sure they meet the ‘Blys Standards’ to provide you with the best home massage & wellness experience in every city we operate. 

Once a therapist joins our platform, we then use the in-app Client Rating & Review system to monitor and to maintain the highest level of service quality.

This rigorous process ensures that you get the best customer service and experience every time you book a massage & other wellness services through Blys.

As a result of our focus on trust & safety of our community of clients and therapists, we're proud to say that out of 10,000s of bookings completed to date, there hasn't been a single claim with regards to safety.

If you ever feel uncomfortable with your treatment or have concerns about your therapist, please contact our Customer Support Team immediately on 1300 420 188 or on hello@getblys.com.au. Your safety and peace of mind is the most important to us.